Longer ago than I had, until now, realised, I wrote an article about my ongoing exploration of groupware and, specifically, calendaring. As I noted in that article, I felt that a broader range of options may be needed for those wishing to expand their use of communications technologies beyond plain e-mail and into the structured exchange of other kinds of information, whilst retaining and building upon that e-mail infrastructure.
And I noted that more often than not, people wanting to increase their ambitions in this regard are often confronted with the prospect of abandoning what they already use successfully, instead being obliged to adopt a complete package of technologies, some of which they may not even need. While proprietary software and service vendors might pursue such strategies of persuasion – getting the big sale or the big contract – it is baffling that Free Software projects might also put potential users on the spot in the same way. After all, Free Software is very much about choice and control.
So, as I spelled out in that previous article, there may be some mileage in trying to offer extensions to existing infrastructure so that people can increase their communications capabilities whilst retaining the technologies they already know. And in some depth (and at some length), I described what a mail-centred calendaring solution might need to provide in order to address most people’s needs. Finally, I promised to make my own efforts available in this area so that anyone remotely interested in the topic might get some benefit from it.
Last month, I started a very brief exchange on a Debian- and groupware-related mailing list about such matters, just to see what people interested in groupware projects might think, also attempting to find out what they use for calendaring themselves. (Unfortunately, there doesn’t seem to be so many non-product-specific, public and open places to discuss matters such as this one. Search mail software lists for calendaring discussions and you may even get to see hostility towards anyone mentioning groupware.) Ultimately, to keep the discussion concrete, I decided to announce informally what I have been working on.
Calendaring and distributed scheduling can be achieved over e-mail using the iMIP standard. My work relies on this standard to function, providing programs that are integrated in mail transfer agents (MTAs) acting as calendaring agents. Thus, I decided to call the project imip-agent.
Initially, and as noted previously, my interest in such matters started with the mail handling functionality of Kolab and the component called Wallace that is responsible for responding to requests sent to certain e-mail addresses. Meanwhile, Kolab provided (and maybe still provides) a rather inelegant way of preparing “free/busy” information describing the availability of calendar system participants: a daemon program would run periodically, scanning mailboxes for events stored in special folders, and generate completely new manifests of each user’s schedule. (This may have changed since I last looked at Kolab in any serious manner.)
It occurred to me that the exchange of messages between participants in a scheduling transaction should be sufficient to maintain a live record of each participant’s availability, and that some experimentation would demonstrate the feasibility or infeasibility of such an approach. I had already looked into how existing architectures prepare and consume free/busy information, and felt that I had enumerated the relevant essentials for a viable calendaring architecture based on e-mail exchanges alone.
And so I set about learning about mail handling programs and expanding my existing knowledge of calendar-related standards. Fortunately, my work trying to get Kolab configured in a nice way didn’t go entirely to waste after all, although I also wanted to support different MTAs and not use convoluted Postfix-specific integration mechanisms, and so had to read up about more convenient and approachable mechanisms that other systems use to integrate with mail pipelines without trying hard to be all “high performance” about it. And I also wanted to make it possible for people to adopt a solution that didn’t force them to roll out LDAP in a scary “cross your fingers and run this script” fashion, even if many organisations already rely on LDAP and are comfortable with it.
The resulting description of this work is now available on the Web, and an attempt has been made to document the many different aspects of development, deployment and integration. Naturally, it is a work in progress and not a finished product: one step on the road to hopefully becoming a dependable solution involves packaging for Free Software distributions, which would result in the effort currently required to configure the software being minimised for the person setting it up. But at the same time, the mechanisms for integration with other systems (such as mail, mailboxes and Web servers) still need to be documented so that such work may have a chance to proceed.
For various reasons unrelated to the work itself, it has taken a bit longer to get to this point than previously anticipated. But the act of making it available is, for me, a very necessary part of what I regard as a contribution to a kind of conversation about what kinds of software and solutions might work for certain groups of people, touching upon topics like how such solutions might be developed and realised. For instance, the handling of calendar data, although already supported by various Python libraries, hasn’t really led to similar Python-based solutions being developed as far as I can tell. Perhaps my contribution can act as an encouragement there.
There are, of course, various Python-based CalDAV servers, but I regard the projects around them to be somewhat opaque, and I perceive a common tendency amongst them to provide something resembling a product that covers some specific needs but then leaves those people deploying that product with numerous open-ended questions about how they might address related needs. I also wonder whether there should be more library sharing between these projects for more than basic data interpretation, but I know that this is quite difficult to achieve in practice, even if these projects should be largely functionally identical.
With such things forming the background of Free Software groupware, I can understand why some organisations are pitching complete solutions that aim to do many things. But here, in certain regards, I perceive a lack of opportunity for that conversation I mentioned above: there’s either a monologue with the insinuation that some parties know better than others (or worse, that they have the magic formula to total market domination) or there’s a dialogue with one side not really extending the courtesy of taking the other side’s views or contributions seriously.
And it is clear that those wanting to use such solutions should also be part of a conversation about what, in the end, should work best for them. Now, it is possible that organisations might see the benefit in the incremental approach to improving their systems and services that imip-agent offers. But it is also possible that there are also organisations who will contrast imip-agent with a selection of all-in-one solutions, possibly being dangled in front of them on special terms by vendors who just want to “close the deal”, and in the comparison shopping exercise that ensues, they will buy into the sales pitch of one of those vendors.
Without a concerted education exercise, that latter group of potential users are never likely to be a serious participant in our conversations (although I would hope that they might ultimately see sense), but the former group of potential users should be most welcome to participate in our conversations and thus enrich the wealth of choices and options that we should be offering. They would, I hope, realise that it is not about what they can get out of other people for nothing (or next to nothing), but instead what expertise and guidance they can contribute so that they and others can benefit from a sustainable and durable solution that, above all else, serves them and their needs and interests.
Some people might point out that calendaring is only a small portion of what groupware is, if the latter term can even be somewhat accurately defined. This is indeed true. I would like to think that Free Software projects in other domains might enter the picture here to offer a compelling, broader groupware alternative. For instance, despite the apparent focus on chat and real-time communications, one doesn’t hear too much about one of the most popular groupware technologies on the Web today: the wiki. When used effectively, and when the dated rhetoric about wikis being equivalent to anarchy has been silenced by demonstrating effective collaborative editing and content management techniques, a wiki can be a potent tool for collaboration and collective information management.
It also turns out that Free Software calendar clients could do with some improvement. Their deficiencies may be a product of an unfortunate but fashionable fascination with proprietary mail, scheduling and social networking services amongst the community of people who use and develop Free Software. Once again, even though imip-agent seeks to provide only basic functionality as a calendar client, I hope that such functionality may inform or, at the very least, inspire developers to improve existing programs and bring them up to the expected levels of functionality.
Alongside this work, I have other things I want (and need) to be looking at, but I will happily entertain enquiries about how it might be developed further or deployed. It is, after all, Free Software, and given sufficient interest, it should be developed and improved in a collaborative fashion. There are some future plans for it that I take rather seriously, but with the privileges or freedoms granted in the licence, there is nothing stopping it from having a life of its own from now on.
So, if you are interested in this kind of solution and want to know more about it, take a look at the imip-agent site. If nothing else, I hope that it reminds you of the importance of independently-developed solutions for communication and the value in retaining control of the software and systems you rely on for that communication.