Dear all,

on the evening of Tuesday May 4, the data center which hosts our web and mail servers suffered a power failure. As a consequence, the servers running FSFE’s mail services – the @fsfe.org forwarding, mailing lists and FSFE’s internal mail system – suffered hardware damage.

In the evening of Wednesday May 5, related problems caused FSFE’s web server to go offline.

Since the problems started, our system administrators have been working hard to fix the problem, reinstate basic mail services, and get FSFE’s website back online.

Recovering the mailing lists proved to be a trickier task. Only this Monday evening (May 17) were we able to get the mailing lists back online.

Mails sent to our mailing lists during the outage were stored on the server, and are now being delivered.

This sort of outage clearly shouldn’t happen. As a consequence, we have moved our servers to a different hosting facility with more reliable services. We are now reviewing and adapting our setup to make sure that outages will be extremely rare in future, and that we are able to recover more quickly from those outages that do occur.

Please accept our sincere apologies for this prolonged outage. Thank you for your understanding, and for your continued support of our work.

Kind regards,

Karsten Gerloff

President, Free Software Foundation Europe

After a power failure yesterday at the data centre that hosts FSFE’s servers, the mail server did not reboot correctly. As a consequence, mails sent to @fsfe.org addresses are bouncing at the moment. FSFE’s system administrators are working hard to fix the issue. We apologise for the inconvenience.

As soon as we have a good estimate for when services will be restored, we will post it here.

It is now possible to have guest accounts on wiki.fsfe.org. This helps a lot so more people can contribute to the wiki and work together with Fellows on activities. Thanks to Cri our sysadmin for implementing it! To register a guest account:

• Go to https://wiki.fsfe.org and click on the “Login” link in the upper-right menu bar
• Click the “request a guest account” link below the login form and you will get a registration form.
• Fill in all the registration form fields; please note that a “Guest-” prefix will be automatically prepended to your chosen username) and save your password in a secure place.
• Your account must be manually approved by one of our administrators; you will receive an e-mail message as soon as this is done.
• When you receive the confirmation e-mail message, you can log into the wiki, using the username contained in the message, and the password you chose at registration time.

A good start might be the Video or the audio section. Compared to the transcripts they lack more content and structure. So help us improving the infomation.

Dear Fellows, this morning the hosting centre where our Fellowship servers are located suffered a partial power outage.
Due to these circumstances beyond our control, the servers were offline until 14:30 today.

Unfortunately, this affected all Fellowship services, including the @fsfe.org mail forwarding. Delivery was delayed, no mail was lost. We apologise for any inconvenience.